eSGR Enterprise Chat Platform Upgrade

There will be an upgrade to ECP on 2017/06/29 22:30. During the upgrade the service will not be accesible for aproximately 2 minutes, after the upgrade all native clients and web access will require re-authentication.

Possible API issues:
  • API consumers should re-authenticate automatically but in case there is an issue in your code we will send an email and message to the account admin if previous API consumers do not re-connect 5 minutes after the service is operational.
  • The proxy service will use a new pined certificate, you may need to accept it on your side.

Best Regards,
eSGR NOC





There will be an upgrade to ECP on 2017/06/29 22:30. During the upgrade the service will not be accesible for aproximately 2 minutes, after the upgrade all native clients and web access will require re-authentication.

Possible API issues:
  • API consumers should re-authenticate automatically but in case there is an issue in your code we will send an email and message to the account admin if previous API consumers do not re-connect 5 minutes after the service is operational.
  • The proxy service will use a new pined certificate, you may need to accept it on your side.

Best Regards,
eSGR NOC





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