Scheduled Server Maintenance

During this maintenance window we will be updating the OS and libraries of the all shared hosting servers and maintenance on the NS1 cluster. We expect a 3 minute downtime for each server.Maintenance will start 2017/02/27 00:30 and is expected to last for 2 hours. Other than the maximum of 3 minutes downtime per server we dont expect further ... Read More »

26th Feb 2017
Chrome Extension Update

Our Chrome Extension app has been updated to an issue with google feeds. Google deprecated the service so created our own version to resolve the issue of converting xml to jsonp.

The new version is already updated and pushed to Google servers.

Best Regards,
eSG NOC

6th Feb 2017
Live Chat issue fixed.

Today we had a report about an issue with submitting questions through our live chat while all operators are busy. That issue was in essence not delivering your offline messages to our engineers. Unfortunately this was a quite rare race case that the software was not catching and it never forwarded the customer to our support department. The ... Read More »

6th Feb 2017