Maintenance: Members Area

We would like to inform you that we will be having maintenance work done in our Members area between 00:30 and 02:30 (2016/10/24), during that time there may be interminent issues in accessing the members area, there will be no downtime to customers services or SSO.The maintenance will be about issues specific clients have in accessing parts of ... Read More »

24th Oct 2016
Technical Issue: Minor clock drift

During our recent emergency maintenance we noticed that the server had a constant clock drift of 50ms, checking on the servers logs we noticed that this was due to a configuration error from our monitoring service.We have fixed the issue in the configuration of the service and it has been pushed to all of our servers. The issue was affecting only ... Read More »

12th Oct 2016
Emergency Maintenance on Server(s): Denethor

Due to an issue with an overheating HDD in the server that was producing multiple errors per second we had to perform emergency maintenance on the server. Unfortunately since we had to check all the hard disks for issues the server had to be brought to an offline state for approximately 2 minutes. The server is again up and functions properly. ... Read More »

12th Oct 2016