eServices Greece

We provide the Infrastructure for Your services.

Network

13 Locations World Wide
340Gbps Aggregate Bandwidth
Our network is comprised of 7 points of presence (PoP) in four continents (Europe, North America, Asia & Australia) with a total bandwidth of 340Gbps. We provide a wide distributed Content Delivery Network (CDN) with 16 edge servers in North America (Miami, Atlanta, Chicago, Seatle, Los Angeles, Dallas, New York, San Francisco), Europe (Athens, Frankfurt, Munich, London, Paris, Stockholm), Asia (Hong Kong), Australia (Sydney). The total aggregate bandwidth of our CDN is 1200Gbps.

Engineers

Active Engineers 24/7/365
Real Time Monitoring
We employee highly trained and certified engineers that are available 24/7/365 that monitor our infrastructure as well us provide customer support for any issue related to our services. We use our own NMS systems to monitor all of our services but also use 3rd party monitoring sites that puts our monitoring locations to 21 all over the world. This makes us aware of networking issues that may impede access to our services from around the globe the moment they appear.

Redundancy

Minimum N+1 Redundancy
More than 48 hours of power generation
Even in cases that a network issue arises or in case of hardware malfunctions we try to minimize the impact on our services by providing multiple backup options. Each of our PoP's has at least 4 (N+3) different network providers, 2 (N+1) UPS arrays as well at least 1 (48h) diesel generator.

Green Power

Protecting our Future
Use of Renewal Energy Sources
In our Arizona and Frankfurt data centers, we utilize (Green) Renewable power generation for at least 90% of our power load (Wind and Hydroelectric), this is not in the way of offsetting our carbon production, it is actual green power generation. In the same time we do offset 85% of our carbon production for offices and other miscellaneous services in the form of providing donations to local and international certified associations.
Infrastructure

Technical Support

Although we only provide a 99.9% service uptime SLA, our uptime has been up to 99.9999% (<31.5 Seconds per year)

Since 2011 we have been providing our average responce times to the public, in the following table you can see all the public reports.
  • Service Tickets: 2 Minutes 17 Seconds - Technical Queries: 8 Minutes
  • Service Tickets: 3 Minutes - Technical Queries: 11 Minutes
  • Service Tickets: 2 Minutes 17 Seconds - Technical Queries: 8 Minutes
  • Service Tickets: 3 Minutes - Technical Queries: 12 Minutes
  • Service Tickets: 4 Minutes - Technical Queries: 16 Minutes
  • Service Tickets: 4 Minutes - Technical Queries: 19 Minutes
Support Statistics

Locations

GR

Athens, Greece
  • Dedicated Servers
  • Cloud Servers
  • Cloud Shared Hosting
  • Cloud Backup

DE

Berlin & Frankfurt, Germany
  • Dedicated Servers
  • Cloud Servers
  • Cloud Shared Hosting
  • Cloud Backup

FR

Paris & Strasbourg, France
  • Dedicated Servers
  • Cloud Servers
  • Cloud Shared Hosting
  • Cloud Backup

UK

London, UK
  • Cloud Servers
  • Cloud Shared Hosting

NL

Amsterdam, Netherlands
  • Cloud Servers

PL

Warsaw, Poland
  • Cloud Servers

AT

Atlanta, USA
  • Cloud Servers

DA

Dallas, USA
  • Cloud Servers

CH

Chicago, USA
  • Cloud Servers

SJ

San Jose, USA
  • Cloud Servers

LA

Los Angeles, USA
  • Cloud Servers

NY

New York, USA
  • Cloud Servers

SE

Seattle, USA
  • Cloud Servers

CA

Beauharnois, Canada
  • Dedicated Servers
  • Cloud Servers

AU

Sydney, Australia
  • Cloud Servers

MA

Singapore, Malaysia
  • Cloud Servers
  • GR

    Athens, Greece
    • Dedicated Servers
    • Cloud Servers
    • Cloud Shared Hosting
    • Cloud Backup
  • DE

    Berlin & Frankfurt, Germany
    • Dedicated Servers
    • Cloud Servers
    • Cloud Shared Hosting
    • Cloud Backup
  • FR

    Paris & Strasbourg, France
    • Dedicated Servers
    • Cloud Servers
    • Cloud Shared Hosting
    • Cloud Backup
  • UK

    London, UK
    • Cloud Servers
    • Cloud Shared Hosting
  • NL

    Amsterdam, Netherlands
    • Cloud Servers
  • PL

    Warsaw, Poland
    • Cloud Servers
  • AT

    Atlanta, USA
    • Cloud Servers
  • DA

    Dallas, USA
    • Cloud Servers
  • CH

    Chicago, USA
    • Cloud Servers
  • SJ

    San Jose, USA
    • Cloud Servers
  • LA

    Los Angeles, USA
    • Cloud Servers
  • NY

    New York, USA
    • Cloud Servers
  • SE

    Seattle, USA
    • Cloud Servers
  • CA

    Beauharnois, Canada
    • Dedicated Servers
    • Cloud Servers
  • AU

    Sydney, Australia
    • Cloud Servers
  • MA

    Singapore, Malaysia
    • Cloud Servers
Where to find us
Epikeleusti Apostolou Asprogeraka 53
10444, Athens,
Greece
Company Registration
VAT ID EL102583513
D-U-N-S 498942024
Contact Us
Telephone +30 255 1234 122
+30 255 1234 124
FAX +30 255 1234 125
eMail This email address is being protected from spambots. You need JavaScript enabled to view it.
Direct Support
Contact us 24/7/365 using our ticketing system.

Get in touch

Locations

eSGR

Contact Us

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